Frequently asked questions
Varying delivery charges
You might have noticed that sometimes you are charged delivery and sometimes not.
At present if the cost of the items in your basket is more than £5, delivery is free. Otherwise there is £1 delivery charge.
Re-ordering custom sandwiches
If you want an easy way to re-order custom sandwiches/salads, simply log in to your account and you'll see a button called 'Order History'.
This will display the last 20 meals you ordered wth a button to their right. Click this button to add the meal back into your shopping basket.
How do I collect points?
Points are awarded automatically to your account depending on the amount you spend.
If you have 20 or more points in your account you can redeem them to get 'Freebies' by clicking the 'Redeem Points' button after you have logged in.
Can I add extra extras to my basket?
Yes: You could for example add extra drinks to your order by simply editing your order from the basket, if you don't want to change your meal just "submit" and you will then get the extras page.
